Delivery Information

Our stocks are delivered from Joyeuserie in Hong Kong.


All orders will be shipped within 4 working days after the order is placed. We will email you the tracking number once we received it from the courier company (might take up to 48 hours to receive the tracking number).

Delivery Time:

Hong Kong: 2-10 Business days
International: 5-14 Business days 

Shipping Rate:

For order below HK$2000, we offer two options of delivery.

Option 1
Postal fee by customers via SF Express:
Any SF stations in Hong Kong: From HK$15
Any office addresses in industrial and business districts in Hong Kong: From HK$22
Any residential and remote office address: From HK$60

We do not have the final accurate postal fee amount for customers' reference, fees are varied depending on the size and weight of the parcels as well as the location of the destination.

Please refer to SF for more information:
http://www.sf-express.com/hk/tc/

Here are the list of SF stations and service centre:
http://www.sf-express.com/hk/tc/dynamic_function/S.F.Network/SF_store_address/

Option 2
We charge customer HK$80 for registered via Hong Kong post.

For order over HK$2000, free delivery will be provided for Hong Kong Region.

 

Please contact us at joyeuserie@gmail.com if you have further questions regarding delivery information.